What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process payments through JazzCash, Easypaisa, and Raast. This includes your name, contact details, device identifiers, and transaction records. We do not sell your personal data to third parties. Payment data tied
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to your wallet activity is retained only as long as required for transaction verification and account reconciliation. If you use Raast for withdrawals, the bank reference number is logged against your account for dispute resolution. Location signals from your device may be used to confirm you
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are accessing the platform from an eligible region, as availability depends on local law. We use industry-standard encryption for data in transit and at rest. You have the right to request a copy of the data we hold, ask for corrections, or request deletion where no
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legal retention obligation applies. Requests are handled through our support channel. This policy applies to all account holders and is subject to change; we will notify you of material updates via your registered contact.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.