What Our Terms Actually Cover
When you open an account, you agree to a set of conditions that govern how your account operates — including how funds move, how disputes are handled, and how we communicate with you. Payment activity via JazzCash, Easypaisa, and Raast is recorded against your account ledger;
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each transaction is logged with a reference that you can see in your account history. We do not share your payment rail details with third parties for marketing purposes. Eligibility is region-dependent — access is only available where local law in Pakistan permits it. If your
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region becomes restricted, we freeze account activity and notify you through the contact details on file. Account closure requests, transaction disputes, and data queries each follow a separate process; they are not interchangeable. Submitting the wrong request type delays resolution, so we've outlined the correct path
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for each in the sections below. Our legal posture is to deal with disputes through documented account records first, escalation second. Keep your registered mobile number current — JazzCash, Easypaisa, and Raast verification steps all rely on it, and so does our account recovery process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.